Canary
Check-in, messaging, AI voice, upsells and payments in one guest platform.
Hospitality technology · Dubai · since 1998
Tomorrow's hotel technology, working today.
Wide CS is a Dubai technology company serving hotels, restaurants and buildings since 1998. We distribute leading hospitality software, build our own AI, and make it all work for businesses of every size. We start by understanding your problem, recommend what truly fits, deliver it with our own team, and stay for the long run.
Trusted by
- Marriott
- IHG
- Accor
- One&Only
- Bvlgari
- Armani
- Kempinski
- Shangri-La
- Rotana
- Anantara
- Emaar
- Meraas
- Sunset Hospitality
- Al Safadi
- Jumeirah
Our lead solutions
Six ways to run a smarter property.
Sharperlight
Live Excel reports, dashboards and AI-assisted reporting across all your systems.
E-Invoicing by Wide CS
Compliant e-invoices from the PMS, POS and finance systems you already run.
Built by Wide CS
Our own AISES Smart Elevators
Make existing lifts faster without replacing them: 20–50% better efficiency, about a day per lift.
IDeaS
The most widely adopted revenue management system in hospitality.
Our sister companyIFH Worldwide
Mystery shopping, training and advisory that lift guest experience and revenue, since 1989.
Property, events & finance
Infor
PMS, sales and catering, business intelligence and SunSystems finance.
View Infor HR, materials & qualitySky Software
Bayan for HR and payroll, Jana for procurement, Horizon for quality and guest services.
View Sky Software ERP & e-invoicingAccqrate
A modular ERP with e-invoicing built in and an AI copilot.
View Accqrate Guest feedback · Built by Wide CSFASS Beat
Feedback, analysis and survey system with a quick response process.
View FASS Beat Point of sale & F&BIDS
POS, kitchen display, materials management and central procurement for F&B.
View IDSFind by need
What do you need to fix?
Reporting & revenue
Compliance & finance
Smart buildings
Property, people & events
F&B & supply chain
At the frontier
When hospitality needs something new, it comes through Wide CS.
Technology companies come to us when they want a new idea to succeed in this market. When the right product does not exist, we build it ourselves. Either way, we bring it to hotels of every size, beyond the big brands.
- Then
Online booking engines
Hotels selling rooms directly online, back when that was new.
- Then
CRM & loyalty
Guest CRM and loyalty programmes for hotels that were not global chains.
- Then
Revenue management
Automated pricing, introduced to the region's hotels.
- Now
AI guest messaging
AI that answers guests in seconds, for a single property or a portfolio.
- Now
Our own AI
SES, the Smart Elevator System, built by Wide CS in Dubai.
- Now
E-invoicing
The UAE mandate, delivered from the systems hotels already run.
- Next
Yours?
Building something new for hospitality? Partner with us.
How we work
Three promises we keep.
Your problem comes first.
We understand the challenge before we recommend anything. If the right answer is a product we do not carry, we will find it and introduce you.
We stay when things go wrong.
Projects hit problems. When they do, we do not walk away. We stay until it works.
Transparent by design.
You see what you pay for and who you contract with. Many clients sign directly with the vendor, and keep Wide CS as their partner on the ground.
Our sister company
IFH Worldwide.
Technology works best with great service behind it. Our sister company IFH Worldwide has helped hotels and restaurants improve guest experience and commercial performance since 1989, through mystery shopping, training and advisory.
"The latest technology the market deserves, for every business."Wide CS · Dubai
Get in touch
Tell us what you need solved.
Start with the problem. We will tell you honestly what fits, even when the answer is someone else's product.
- Office
- #2108, Damac Executive Heights
Al Barsha Heights, Dubai, UAE
P.O. Box 32614 - Telephone
- +971 4 452 7776
- sales@widesystems.com